THE LASH STUFF LASH LOVE VIP CLUB
IN STORE CREDIT
FAQ
How do I join your VIP CLUB program?
Joining our VIP CLUB program is easy. If you have a registered account on our store, then you have to do nothing. All registered users are automatically enrolled.
How do I earn points?
You earn 1 point for every dollar that you spend once you have registered with an account on our store.
How do I redeem in store credit?
To redeem your in store credit just login to your account and check the box that shows your in store credit on the check out page.
How does your VIP CLUB program work?
Depending on your spending level with our store, you will earn anywhere from 1% to 3% store credit. Below are our three reward levels. IMPORTANT: A customer's spend level is reset to $0 on January 1st every year. Purchase amounts do not roll over to the following year.
| Spend Level | Reward Level | |
|---|---|---|
| Silver | $1-$1999 | 1% cash back. eg, spend $50, get $.50 store credit. |
| Gold | $2,000-$3,000 | 2% cash back. eg, spend $100, get $2 store credit. |
| Platinum | $3,001 and Up | 3% cash back. eg, spend $100, get $3 store credit. |
Do my points expire?
Your points never expire.
DISTRIBUTOR AND SCHOOL ACCOUNTS DO NOT QUALIFY FOR IN STORE CREDIT VIP PERKS
Rules and Regulations
- Reward points are available to registered online members only.
- Points may not be applied to accounts prior to 24 hours from the time of purchase.
- Points earned or redeemed do not apply to tax or shipping.
- Points are earned and redeemable by the e-mail address on your account only.
- Points are non-transferable.
- Points may only be redeemed for purchases and have no cash value.
- Points are accumulated by current purchases only.
- Members must be 18 years or older.
- Accounts will be audited monthly and any suspicious activity will be inactivated and prosecuted to the fullest extent of the law when necessary.
- We hold the right to cancel an account at any time.
- Memberships without any activity after a year may be cancelled without notice.
- Unused points never expire.
- Credit can not be refunded for customer returns.
The more you use, the more you save. We appreciate your repeat business, and your loyalty means the most to all of us. We intend to do all we can to continue creating more ways for our loyal customers to save and obtain even more value with every purchase.